New, Necessary Skills for the Hybrid Work Model

The work landscape has changed. As a result, hiring managers are focusing on ensuring potential employees are a good fit for the job and can thrive in a work-from-home setting. In this article, Hardly provides the top five skills you need to be a competitive candidate in this new job market.

As I work through my final semester of graduate school, I’ve been thinking more and more about my work skills. I try to avoid panicking, as cover letters, LinkedIn profiles, and interview questions swirl around in my head. Yet, it’s easy to feel overwhelmed after a 3-year hiatus.

This weekend, I decided to play some Lizzo, grab my favorite tea, and knock the dust off of the most recent version of my resume. As I read it over, I pondered how the hiring process might have changed due to the pandemic. I mulled over whether the soft skills I had listed at the bottom of my resume were still impressive in this new landscape of hybrid work.

Do companies care if you are personable anymore? Does saying you are proficient in the Microsoft Suite seem amateur these days?

There are a few skills that signal to companies that you can be successful working from home. To help you position yourself as an hybrid work candidate, here are the top five skills HR managers are looking for in hybrid workers:

Work Skills, Hardly

Top-notch written communication

Before COVID, you were probably able to get away with convoluted emails because your coworkers could easily obtain clarification if needed. Now, your ability to communicate efficiently and effectively via email is crucial.

As Forbes put it, “Can you accurately and succinctly convey and interpret thoughts and ideas through digital messages?”  If you aren’t so confident in this area, spend additional time crafting messages until you get the hang of it. The ability to communicate your needs, ideas, and questions digitally is highly desirable.  

Work Skills, Hardly

Proficiency in digital platforms

Technical knowledge is more important than ever now-a-days. As I mentioned in last week’s article, being “behind the curve” on learning new software and digital platforms is a sure way to make yourself obsolete.

The success of communication, collaboration, workflow, and management is greatly dependent on employees’ mastery of digital tools. Companies want to ensure new employees know how to use tech to work faster and smarter (or are at least game to learn). Take time to practice using applications like Zoom, Slack, Hootsuite, Canva, Asana, and the Google Suite so that you know how to use each to their fullest potential.

Work Skills, Hardly


The transition to hybrid work comes with a lot of “figure it out” and “learn on the job” moments. You need the ability to problem solve without the help of your superiors or colleagues.

While others want to help, working hybrid means others are frequently inaccessible to answer questions or provide guidance in real-time. As a result, one of the work skills you must have is the ability to work independently. Employers are eager to hire people who are self-reliant and proactive. Show them this describes you by mentioning times you took action without instruction from others in previous positions. 

Work Skills, Hardly

Excellent time management

Time management has always been important. However, staying focused has never been so difficult. When you work from home, it presents a whole new set of challenges. You are not locked in a room full of others working diligently from 9-5 each day. There is peer pressure to watch Netflix, do some online shopping, or talking on the phone during work hours.

Therefore, you have to block out the distractions, not procrastinate, and get the job done. In your CV, discuss your ability to multitask and follow through on short- and long-term projects. This will demonstrate your excellent time management skills.

Need some extra help blocking out distractions? Check out our Hardly app!

Work Skills, Hardly


The Muse recommends job-seekers show they are “motivated about the job, the company, and the industry you are applying for.” In a hybrid environment, it can be difficult to stay driven or excited about the work you are doing.

Similar to football games without chanting, signs, and other forms of fandom, it’s hard to get hyped up about work. Therefore, hiring managers are looking for people who can insight passion in themselves and others. They want to know you’re committed to the cause and that you can be productive without constant oversight from team members. To demonstrate this, use the interview as an opportunity to share how you will be an asset to the company.

Hopefully, you already have most of these hybrid-work skills. If not, we hope you gained some new strategies to improve them before your next job search. Let us know in the comments if there are other must-have skills hybrid workers need in this new job market.  

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