Frequently Asked Questions

Annual plans receive a 5% discount. Monthly plans are also available. 

Note: if you choose to purchase a customization, that is billed as a one-time fee when work begins. See the available customizations in the next FAQ below. 

Hardly puts your logo front-and-center so you can maintain your branding. In addition to this, Hardly offers plenty of customizations for organizations.

• • Custom Integrations with CRM
• • Custom Resume Templates & Cover Letter Templates
• • Custom Assessments
• • Custom Tools – price varies with complexity of request

All of these are billed as one-time fees once work begins. 

Of course! Several features of Hardly are optional. If you do not need scheduling, virtual events/meetings, or messaging, those can be excluded from your subscription. 

You can create a free individual account here. This will give you access to basic features and limited access to Hardly’s AI tools.

If you want to make a trial account for your organization, email allison@hardly-work.com and we’ll get your account set up within 24 hours. During your organization’s trial, you can invite coworkers and job seekers to test out Hardly with you. 

You can also fill out this form to request a free trial for your organization.

Yes, we do! We can do a zoom session with your staff. If you are within a few hours drive of Pittsburgh, PA, we’ll even drive to you for your onboarding if you wish. 

With every organization subscription, we offer 2 free workshops per year on resume writing with AI. This can be offered to your job seekers or as an information session for your staff. 

If you would like to see a preview of what we cover in staff onboarding, email allison@hardly-work.com to request a recording. 

You can also join our monthly staff training by registering for one of our upcoming workshops here.

If you already have a Hardly account, go to the messenger. You’ll see a message from Allison Braund-Harris and Roger Harris. Send us your question and we’ll get back to you with an answer within a few hours. 

If you do not have a Hardly account, email allison@hardly-work.com.

Most organizations provide their own coaches/case managers. However, if you need extra support, Hardly has coaches that can be brought in to support you. Prices for these coaches start at $100/hr.

It depends on your organization’s needs. If your job seekers come to you randomly, then adding them one-by-one may be the best option. Coaches and admins can do this by clicking “add new client” on their dashboard or client list. See tutorial below.

If your job seekers come to you in large bursts, you can send a .csv file to roger@hardly-work.com. Make sure to include first name, last name, email address, and the job seeker’s coach/case manager. Soon, you’ll be able to upload a bulk client list yourself.

If you host workshops where job seekers are added in large groups, we suggest using an organization code. See tutorial below:

Only admin can add coaches. Add them like you would add a new job seeker. After they’ve been added as a job seeker, go to your member list. Select their name and under “permissions” change their status to “coach” and/or “admin.”

Only admins can remove people from your organization’s Hardly account. Go to the member list, select the user’s name, and press the red button that says “Remove [user name] from network”

When you remove a user from your organization, their Hardly account will be downgraded to a free account. Next time they log in, they’ll select 1 resume to keep and they will be limited with the amount of AI enhancements and other features. 

They can easily switch back and forth between organizations in their account menu in the top right.

You can quickly sort and filter job seekers by adding custom tags. See video below.

It’s easy for admins to change user designations. Currently, options include job seeker (default), client, customer, student, participant, and user. If you want another option, message us and we’ll quickly add it for you.