Frequently Asked Questions
Skip to the right FAQs for you:
For Workforce Development Organizations & Career Centers:
We price based on your needs! Annual subscriptions range from $800-$5000. This is based on:
- • the number of job seekers you serve
- • the number of mentors, staff, and admins
- • if you choose to include scheduling, event hosting, and messaging
Annual plans receive a 5% discount. Monthly plans are also available.
Note: if you choose to purchase a customization, that is billed as a one-time fee when work begins. See the available customizations in the next FAQ below.
Hardly puts your logo front-and-center so you can maintain your branding. In addition to this, Hardly offers plenty of customizations for organizations.
- • Custom Integrations with CRM
- • Custom Resume Templates & Cover Letter Templates
- • Custom Assessments
- • Custom Tools – price varies with complexity of request
All of these are billed as one-time fees once work begins.
Of course! Several features of Hardly are optional. If you do not need scheduling, virtual events/meetings, or messaging, those can be excluded from your subscription.
You can create a free individual account here. This will give you access to basic features and limited access to Hardly’s AI tools.
If you want to make a trial account for your organization, email allison@hardly-work.com and we’ll get your account set up within 24 hours. During your organization’s trial, you can invite coworkers and job seekers to test out Hardly with you.
You can also fill out this form to request a free trial for your organization.
Yes, we do! We can do a zoom session with your staff. If you are within a few hours drive of Pittsburgh, PA, we’ll even drive to you for your onboarding if you wish.
With every organization subscription, we offer 2 free workshops per year on resume writing with AI. This can be offered to your job seekers or as an information session for your staff.
If you already have a Hardly account, go to the messenger. You’ll see a message from Allison Braund-Harris and Roger Harris. Send us your question and we’ll get back to you with an answer within a few hours.
If you do not have a Hardly account, email allison@hardly-work.com.
Most organizations provide their own coaches/case managers. However, if you need extra support, Hardly has coaches that can be brought in to support you. Prices for these coaches start at $100/hr.
It depends on your organization’s needs. If your job seekers come to you randomly, then adding them one-by-one may be the best option. Coaches and admins can do this by clicking “add new client” on their dashboard or client list.
If your job seekers come to you in large bursts, you can send a .csv file to roger@hardly-work.com. Make sure to include first name, last name, email address, and the job seeker’s coach/case manager. Soon, you’ll be able to upload a bulk client list yourself.
Only admin can add coaches. Add them like you would add a new job seeker. After they’ve been added as a job seeker, go to your member list. Select their name and under “permissions” change their status to “coach” and/or “admin.”
Only admins can remove people from your organization’s Hardly account. Go to the member list, select the user’s name, and press the red button that says “Remove [user name] from network”
When you remove a user from your organization, their Hardly account will be downgraded to a free account. Next time they log in, they’ll select 1 resume to keep and they will be limited with the amount of AI enhancements and other features.
They can easily switch back and forth between organizations in their account menu in the top right.
For Job Seekers affiliated with an organization or career center:
Since you are using Hardly through an organization, training program, or career center, Hardly is free to you!
When you were added to the organization, you should’ve received a temporary password in your email. Sign in using the temporary password.
If you cannot find your temporary password in your email or having trouble accessing your account for any reason, email allison@hardly-work.com with the issue.
If you already have a Hardly account, go to the messenger. You’ll see a message from Allison Braund-Harris and Roger Harris. Send us your question and we’ll get back to you with an answer within a few hours.
If you do not have a Hardly account, email allison@hardly-work.com.
You’ll receive a series of welcome emails over the next week. These will show you how to customize your resume and cover letter for a specific job description, how to use the job application tracker, and more.
If you are ready to dive in immediately, we suggest adding a job description to your job application tracker. This will allow you to use the job description with the resume builder and the cover letter builder.
Once you are in the resume builder, make sure you select the job description that you just added! That way, each time you enhance sections, it’s adding keywords that can make you more likely to get an interview.
When you are removed from your organization, your Hardly account will be downgraded to a free account. Next time you log in, you will select 1 resume to keep, you will be limited with the amount of AI enhancements you can use, and you will not be able to download your resumes as a word doc.
You can keep your premium features for $9/mo.
You can easily switch back and forth between organizations in your account menu in the top right.
Individual job seekers NOT affiliated with an organization
You have access to basic features for free, but you can have access to much more if you upgrade to Pro for $9 per month.
Easy! Register for an account here.
If you already have a Hardly account, go to the messenger. You’ll see a message from Allison Braund-Harris and Roger Harris. Send us your question and we’ll get back to you with an answer within a few hours.
If you do not have a Hardly account, email allison@hardly-work.com.
You’ll receive a series of welcome emails over the next week. These will show you how to customize your resume and cover letter for a specific job description, how to use the job application tracker, and more.
If you are ready to dive in immediately, we suggest adding a job description to your job application tracker. This will allow you to use the job description with the resume builder and the cover letter builder.
Once you are in the resume builder, make sure you select the job description that you just added! That way, each time you enhance sections, it’s adding keywords that can make you more likely to get an interview.
If you are downgrading because you got a job, congrats! Next time you log in, you will select 1 resume to keep, you will be limited with the amount of AI enhancements you can use, and you will not be able to download your resumes as a word doc.
You can keep your premium features for $9/mo if you choose to upgrade again.
You can easily switch back and forth between organizations in your account menu in the top right.